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faqs

How can I reserve the very best seats?
Click Here to buy premium tickets.

How long is the show?
Approximately 2 hours and 15 minutes, including intermission.

What time should I arrive at the theatre?
You're invited to arrive up to 30 minutes before the listed performance time to enjoy a pre-show jam session by the cast! Drinks are also available at the onstage bar both before the show and at intermission.

What should I wear to ONCE?
There's no specific dress code. Formal attire is not required.

Who should I contact with ticketing questions?
Please call Telecharge.com at 212-239-6200.

How can I stay up-to-date on the latest ONCE news?
Sign up for our online newsletter (at the bottom of this page) for news, offers and exciting announcements. We ask that only fans who are 13 years of age or older submit their email addresses.